Last Updated: 07-08-2025

Welcome to Penvika The Craftmanship. These Terms and Conditions (“Terms”) outline the rules and regulations for using our website https://penvika.com/ and purchasing products from us. By accessing or using our services, you agree to comply with these Terms. Please read them carefully before proceeding.

1. Definitions

  • “We,” “Us,” “Our” – Refers to  Penvika The Craftmanship, its owners, and affiliates.

  • “You,” “Customer,” “User” – Refers to the person accessing or purchasing from our website.

  • “Website” – Refers to https://penvika.com/  and all related pages and services.

2. Eligibility & Account Registration

  • You must be at least 18 years old or have parental/guardian consent to use our website.

  • When creating an account, you must provide accurate and up-to-date information.

  • You are responsible for maintaining the confidentiality of your login credentials.

3. Product Information

  • We strive to display product descriptions, images, and prices accurately, but we do not guarantee that all information is error-free.

  • Availability of products may change without prior notice.

  • We reserve the right to correct any errors, inaccuracies, or omissions at any time without liability.

4. Ordering & Payment

  • Placing an order constitutes an offer to purchase products from us.

  • Orders are accepted once payment has been successfully processed and you receive a confirmation email.

  • We accept payments via : credit/debit cards, PayPal,UPI,Razor Pay,COD, etc.].

  • All prices are listed in Rupees and inclusive/exclusive of taxes as stated.

5. Shipping & Delivery

  • We offer domestic and international shipping to eligible locations.

  • Delivery times are estimates only and not guaranteed.

  • We are not liable for delays caused by third-party couriers or customs.

  • Risk of loss and ownership of products pass to you upon delivery.

6. Returns, Refunds & Exchanges

  • Our Return and Refund Policy is part of these Terms and can be found here.

  • Customers must comply with the policy’s conditions to be eligible for returns or exchanges.

7. Website Use

  • You agree not to misuse the website, attempt unauthorized access, or engage in fraudulent activities.

  • All content on this site, including images, logos, and text, is protected by intellectual property laws. Unauthorized use is prohibited.

8. Promotions, Discounts & Coupons

  • Promotional offers, discounts, and coupons are subject to specific terms and may be changed or canceled without notice.

  • Discounts cannot be combined unless explicitly stated.

9. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

  • Our total liability for any claim shall not exceed the amount you paid for the product.

10. Indemnification

  • You agree to indemnify and hold harmless Penvika the Craftmanship  from any claims, damages, or expenses resulting from your violation of these Terms or misuse of our services.

11. Governing Law & Jurisdiction

  • These Terms shall be governed by and interpreted in accordance with the laws of India-Goa.

  • Any disputes shall be resolved in the courts of Vasco-Da-Gama-Goa.

12. Termination of Use

  • We may suspend or terminate your account or access to our website if we suspect a violation of these Terms or fraudulent activity.

13. Third-Party Links

  • Our website may contain links to third-party sites for your convenience. We are not responsible for the content, policies, or practices of these external sites.

14. Privacy Policy

  • Our Privacy Policy explains how we collect, use, and protect your personal data. You can view it here.

15. Changes to Terms

  • We may update these Terms periodically to reflect changes in our services or legal requirements.

  • Continued use of our website after changes implies acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us:
📧 Email: customerhelpline@penvika.com

📞 Phone: +91-9309128306
 
📍 Address: Shop No 4, Queeny Elite, Swatantra Path, Vasco-da-Gama,Goa 403802  Landmark: Hotel supreme 

Website : https://penvika.com/

Terms & Conditions

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