Privacy Policy

Last Updated:  07-08-2025

At  Penvika the Craftmanship , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website  https://penvika.com/, create an account, or make a purchase.

By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information from you:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

b. Payment Information:

  • Credit/debit card details or other payment methods (processed securely via third-party payment processors – we do not store full card information).

c. Non-Personal Information:

  • Browser type, IP address, device information

  • Cookies and usage data for website analytics

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order status and customer support

  • Improve our website, products, and services

  • Send promotional emails (you can opt out anytime)

  • Detect and prevent fraud or unauthorized transactions

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Payment processors (to handle secure transactions)

  • Shipping carriers (to deliver your products)

  • Service providers (for website hosting, analytics, or marketing)

  • Legal authorities (when required by law or to protect our rights)

4. Cookies & Tracking Technologies

  • We use cookies to enhance user experience, track website traffic, and remember your preferences.

  • You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

  • We implement encryption and secure server technologies to protect your data.

  • However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for data processing

  • Opt out of marketing communications

  • Request data portability

To exercise these rights, contact us at [Your email].

7. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.

8. Third-Party Links

Our website may link to third-party services. We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes indicates acceptance.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us: 
📧 Email: customerhelpline@penvika.com

📞 Phone:  +91-9309128306

📍 Address: Shop No 4, Queeny Elite, Swatantra Path, Vasco-da-Gama,Goa 403802  Landmark: Hotel supreme 

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